Cookie Policy
What cookies are
Cookies are small files stored by your browser. This site uses necessary technical cookies and, with consent, analytics and marketing categories. The Google Tag Manager script, which can activate these tools, loads only after your consent: the cookies actually set depend on which tools are configured within it at any given time.
Categories and duration
| Category | Purpose | Duration |
|---|---|---|
| Necessary | Consent preferences and security | 6 months |
| Analytics | Aggregate metrics, only with consent | 13 months |
| Marketing | Content and campaigns, only with consent | 6 months |
Google reCAPTCHA
The Contact form uses Google reCAPTCHA to prevent automated submissions. The script loads only when you submit the form, regardless of cookie consent, because it is necessary for the service's security: Google receives your IP address and data about your use of the site to compute an anti-spam score. It is not an advertising or profiling cookie.
Site chat (tawk.to)
We use tawk.to for the support chat in the bottom-right corner. The script loads on every page, regardless of cookie consent, because it is the tool we use to offer real-time support: tawk.to sets its own cookies to recognise you across pages and keep the conversation open. We do not use them for advertising.
Customer Area cookies
ros_customer_challenge: necessary SMS-verification cookie, up to 5 minutes. ros_customer_session: necessary sign-in session cookie, up to 2 hours, removed on sign-out. Both are HttpOnly, SameSite=Strict and Secure in production; neither is an advertising cookie.
Manage or withdraw consent
Use the button below at any time. You can also erase cookies in your browser.
You can withdraw consent by emailing cubeng@pec.it or calling +39 06 21116268.